Wednesday, August 26, 2009

$51.13 for 1/2 an hour on the phone!

Sounds like one of those work at home spam things.

And it was my money in the first place.

Turns out that Borders had taken the money from my gift cards on an order that was never processed. I spent about 1/2 an hour on the phone with a nice young man with a southern accent (sounded like my junior high math teacher, who was from.... North Carolina, I want to say) and he restored my money.

And this was after sending them 2 or 3 emails over a month and nothing happening.

So I put through one order on one of the gift cards and put in the other two (one had $1.13 left from an earlier order) and the system won't accept my order because something is wrong with it, apparently.

If it messes up my gift cards again, I might pop a vein...

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